Terms & Conditions
Definitions
For the purposes of these Terms, the following definitions apply:
- "Site" means the website located at https://uptownpokies-aussie.com, including all pages, content, features, and services, including the Up Town Pokies review page.
- "Operator", "we", "us", "our" means the private offshore company associated with Deckmedia N.V., with a listed legal address at E-Zone Vredenberg, Curacao, which operates and/or controls the Site as an informational and marketing service.
- "User", "you", "your" means any natural person who accesses, browses, or otherwise uses the Site, regardless of whether such person clicks through to any third-party gambling service.
- "Player" means a User who, following redirection from the Site or otherwise, opens or uses an account with any third-party gambling operator. For clarity, the Operator of this Site is not the gambling operator and does not provide gambling services.
- "Third-Party Operator" means any online gambling or casino service provider, including but not limited to operators using the brand "Up Town Pokies", which may be advertised, reviewed, or linked to from the Site and which is typically operated under a Curaçao licence reference such as 8048/JAZ.
- "Content" means all text, graphics, reviews (including Up Town Pokies), logos, software, data, links, and other material made available on or through the Site.
- "Bet", "Wager" means any stake of money or money's worth placed with a Third-Party Operator on the outcome of a game, event, or other contingency. No Bets or Wagers are accepted or processed by the Operator of this Site.
- "Bonus" means any promotional offer, incentive, free spins, matched deposit, cashback, or other reward offered by a Third-Party Operator to a Player under its own terms and conditions.
- "Account" in these Terms refers to any user profile or subscription that you may create on the Site itself (if such functionality is available). It does not refer to any gambling account held with a Third-Party Operator.
- "Australian Law" means all applicable laws and regulations of the Commonwealth of Australia and its States and Territories, including the Interactive Gambling Act 2001 (Cth) ("IGA").
- "Prohibited Jurisdiction" means any country or territory where online gambling or the promotion of online gambling services to residents is illegal, or where the relevant Third-Party Operator is blocked or blacklisted by authorities. For Australia, this includes services identified by the Australian Communications and Media Authority (ACMA) as illegal and subject to blocking orders.
Account Registration
The Site may offer or in future introduce the ability to create an Account for enhanced functionalities (for example, newsletters, favourites, or personalised reviews). The following conditions apply to any such Account, distinct from any account with a Third-Party Operator:
Eligibility and Age Requirements
- Minimum age: You must be at least 18 years old to use the Site, regardless of whether you create an Account, and at least 18 years old (or the higher legal age in your jurisdiction) to access or act on any gambling-related information.
- Location-based restrictions: If you are located in a jurisdiction where viewing, using, or relying on gambling-related content is prohibited, you must not use the Site. In particular:
- Australian law (including the IGA) prohibits the provision of certain interactive gambling services to persons physically present in Australia.
- The brand "Up Town Pokies" and related domains have been the subject of ACMA blocking orders and are not licensed in Australia.
- Representation: By using the Site, you represent and warrant that:
- You are at least 18 years of age; and
- Your access and use of the Site is lawful in your jurisdiction.
Account Creation and Verification
- Registration data: If Account functionality is offered, you must provide accurate, complete, and up-to-date information (such as email address and username). You must not use false identities or impersonate any person.
- Email verification: We may require you to verify your email address by following a confirmation link sent to you before enabling Account features.
- KYC documents: As the Site does not itself provide gambling services or process deposits/withdrawals, you will not usually be required to submit "Know Your Customer" (KYC) identity documents to us. Any KYC requirements relating to real-money play apply solely to Third-Party Operators and are governed by their own terms and regulatory obligations.
User Obligations and Security
- Password security: You are responsible for maintaining the confidentiality and security of any password or login credentials associated with your Account on the Site and for all activities carried out under your credentials.
- Notification of breach: You must promptly notify us at [email protected] if you suspect unauthorised use of your Account or any other security breach.
- Accuracy of data: You must keep your registration data accurate and up to date, particularly your contact details so we can send you any required notices regarding these Terms.
- Prohibited conduct: You must not use any Account on the Site for fraudulent activities, spamming, commercial solicitation, or to facilitate or conceal unlawful gambling contrary to Australian law or other applicable laws.
Betting & Gameplay Rules
The Site itself does not offer, administer, or accept any Bets or Wagers and does not provide casino or poker games. Instead, it provides informational content, including the Up Town Pokies review, about Third-Party Operators. Any betting or gameplay you undertake occurs exclusively on those external platforms and is governed solely by their terms and conditions.
Role of the Site
- No gambling services: We do not:
- Accept or process Bets or Wagers;
- Determine, host, or control game outcomes; or
- Hold player funds or gambling balances.
- Information only: All details on minimum/maximum bets, game rules, payout rates, and eligible games (including for Bonuses) are indicative and may change without notice. You must always consult the relevant Third-Party Operator's official terms and game rules before placing any Bet or Wager.
- Australian context: Many offshore casinos targeting Australian players (including operators associated with the Up Town Pokies brand and Curaçao licence reference 8048/JAZ) are not licensed in Australia and may be subject to ACMA blocking or enforcement action. You access such services at your own risk and responsibility.
Conduct in Live Casino, Chats and Community Features
If the Site provides comment sections, forums, chat, or similar community features:
- Prohibited behaviour: You must not:
- Publish abusive, defamatory, obscene, racist, sexist, or otherwise offensive content;
- Harass, threaten, or bully other Users or any third party;
- Promote fraud, money laundering, underage gambling, or any illegal activity; or
- Disseminate misleading information about bonuses, strategies, or "guaranteed wins".
- Impersonation: You must not falsely claim to be a representative, employee, or agent of the Operator, any Third-Party Operator, regulator (such as ACMA), or other authority.
- Moderation: We may, at our discretion, edit, refuse to post, or remove any content you submit and may suspend or terminate your access for breach of these rules without prior notice.
Cancellation and Modification of Bets
- Third-party responsibility: Any cancellation, modification, or settlement of Bets or Wagers is handled solely by the relevant Third-Party Operator in accordance with its own terms, rules, and applicable law.
- No intervention: We cannot:
- Reverse or amend any Bet you have placed with a Third-Party Operator;
- Influence the outcome of any game or dispute relating to a Bet; or
- Provide refunds or compensation in relation to losing Bets or disputed results.
Bonus Terms
The Site may display or describe Bonuses and promotions offered by Third-Party Operators (for example, welcome packages advertised in connection with Up Town Pokies). These Bonus details are for information and marketing purposes only and do not constitute an offer by the Operator of this Site.
Bonus Activation and Wagering Requirements
- Source of Bonuses: All Bonuses are offered exclusively by the relevant Third-Party Operator. That operator determines:
- Eligibility criteria (e.g., new customers only, geographic restrictions);
- Minimum deposit amounts and maximum bonus caps; and
- Wagering requirements, time limits, and game restrictions.
- Indicative information: While we endeavour to keep the Up Town Pokies and other promotional information current, Bonus terms can change at short notice. You must always read and accept the full, up-to-date Bonus terms on the Third-Party Operator's own website before participating.
- Wagering and timeframes: Typical requirements may include:
- A turnover multiple (e.g., 30x bonus amount) before withdrawal;
- Completion of wagering within a specified number of days; and
- Limits on maximum bet size while wagering is in progress.
Prohibited Games and Abuse
- Game restrictions: Many Bonuses exclude certain games (such as table games or jackpots) from contributing to wagering requirements or apply reduced contribution percentages. These restrictions are set solely by the Third-Party Operator.
- Bonus abuse: Patterns such as arbitrage betting, collusion, hedging across multiple accounts, or use of VPNs or false data to circumvent regional restrictions (including Australian prohibitions) may be treated as Bonus abuse by Third-Party Operators.
- No liability for enforcement: We are not responsible for any actions taken by a Third-Party Operator in response to suspected Bonus abuse, including confiscation of winnings, account closure, or voiding of Bets.
Combining Promotions
- Non-combination rules: Third-Party Operators often prohibit:
- Using more than one Bonus at the same time; or
- Stacking Bonuses in a way not expressly allowed in their terms.
- Final authority: Any decision about eligibility for, or combination of, promotions rests solely with the relevant Third-Party Operator. We cannot override or modify those decisions.
Payments & Withdrawals
The Operator of this Site does not process, receive, hold, or pay out any Player funds in connection with gambling activities. All deposits, wagers, and withdrawals related to real-money gambling occur exclusively between you and the relevant Third-Party Operator.
Deposit and Withdrawal Methods
- Typical payment options: Third-Party Operators associated with brands like Up Town Pokies may offer various funding channels, which can include:
- Debit and credit cards;
- E-wallets and online payment services;
- Bank transfers; and
- Cryptocurrencies or other digital assets (where legally permitted).
- No control or endorsement: We do not control the availability, security, or legality of any such payment method in your jurisdiction and do not endorse any particular provider.
Limits, Fees, and Processing Times
- Operator-specific terms: Each Third-Party Operator sets:
- Minimum and maximum deposit or withdrawal thresholds;
- Applicable fees or charges (if any); and
- Estimated processing times for requests.
- Currency and exchange: Currency conversion rates, foreign exchange fees, and cross-border payment costs are determined by your bank, payment provider, or the Third-Party Operator, not by us.
- Australian law limitations: Because many offshore operators serving Australians are not licensed in Australia and may be on the ACMA blacklist, payment processing to and from such operators may be blocked, delayed, or scrutinised by banks and payment providers. You are solely responsible for assessing and accepting these risks.
Refund of Bets and Bonuses
- No funds handled by the Site: As we do not handle Player funds or Bets, we cannot:
- Process any refund or chargeback related to your gambling transactions; or
- Reverse or compensate for any financial loss incurred with Third-Party Operators.
- Disputed transactions: Any questions regarding refunds, chargebacks, cancelled Bets, or Bonus adjustments must be addressed directly to the Third-Party Operator and, where applicable, your payment provider.
Limitation of Liability
To the maximum extent permitted by applicable law, including Australian law where relevant, the following limitations apply to your use of the Site and reliance on the Up Town Pokies content or any other information provided.
Operator's Obligations
- Reasonable care: We will exercise reasonable care and skill in:
- Maintaining the availability of the Site; and
- Providing informational Content, including reviews, in good faith based on sources believed to be reliable at the time of writing.
- No guarantee of accuracy: We do not warrant that:
- Any Content is complete, accurate, or up to date, including information concerning licences (such as Curaçao reference 8048/JAZ), bonus terms, or ACMA enforcement status; or
- The Site will be uninterrupted, secure, or free from errors, viruses, or other harmful components.
Exclusions of Liability
- Third-party services: We are not responsible or liable for:
- The legality, licensing status, or regulatory compliance of any Third-Party Operator, including operators on the ACMA blacklist or subject to ISP blocking orders;
- Any acts or omissions of Third-Party Operators, payment providers, or other third parties; or
- Your decisions to open accounts, deposit funds, place Bets, or continue playing with any Third-Party Operator.
- Technical failures: We are not liable for:
- Losses arising from network interruptions, system errors, maintenance, or delays affecting the Site; or
- Data loss or corruption resulting from your hardware, software, or internet connection.
- Indirect and consequential damage: We will not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, goodwill, data, or opportunity, whether arising in contract, tort, statute, equity, or otherwise.
Maximum Liability
- Cap on liability: To the extent we are found liable to you in connection with your use of the Site, our total aggregate liability to you for all claims, regardless of the form of action, will be limited to the greater of:
- AUD 100; or
- The amount (if any) paid by you to us for chargeable services on the Site in the three (3) months preceding the event giving rise to the claim.
- No liability for Bets: Under no circumstances will our liability extend to cover any amount corresponding to:
- Your Bets, Wagers, or stakes with any Third-Party Operator; or
- Any alleged winnings or losses related to gambling transactions.
Regional Compliance Note: Nothing in these Terms excludes or limits any consumer guarantees or other non-excludable rights you may have under the Australian Consumer Law or other mandatory laws. To the extent of any inconsistency, your mandatory statutory rights prevail.
Intellectual Property Rights
All intellectual property rights in and to the Site and its Content, including the Up Town Pokies review text, are owned by or licensed to the Operator and are protected by copyright, trademark, and other applicable laws.
Ownership and Scope of Rights
- Protected material: This includes, without limitation:
- All written Content, reviews, articles, guides, and descriptions;
- Logos, layout, design elements, and graphical assets; and
- Software, source code, and databases used to operate the Site.
- Third-party marks: Names, logos, and trademarks of Third-Party Operators or regulatory bodies (such as ACMA or Antillephone N.V.) appearing on the Site remain the property of their respective owners. Their inclusion does not imply endorsement or affiliation.
Permitted Use
- Personal, non-commercial use: You may access and view the Site and its Content solely for your personal, non-commercial use, subject to compliance with these Terms and applicable law.
- Prohibited activities: You must not, without our prior written consent:
- Copy, reproduce, modify, adapt, translate, or create derivative works from any Content;
- Distribute, transmit, sell, lease, or otherwise exploit Content commercially;
- Use any automated system (such as bots or scrapers) to access, extract, or index substantial parts of the Site; or
- Remove or obscure any copyright, trademark, or other proprietary notices.
Privacy & Data Protection
Your use of the Site is also governed by our separate Privacy Policy, which explains how we collect, use, store, and protect your personal data.
- Privacy Policy reference: By using the Site or creating an Account, you acknowledge and agree that your personal data will be handled in accordance with the Privacy Policy made available on https://uptownpokies-aussie.com, as updated from time to time.
- Third-party data handling: Any personal data you provide directly to a Third-Party Operator (for example, to Deckmedia N.V. or any Up Town Pokies-branded site) is collected and processed solely by that operator under its own privacy policy and regulatory obligations, which may be those of Curaçao or other jurisdictions, not Australia.
- Security: We will take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse, but no system is completely secure. You accept the inherent risks of providing information online.
Changes to Terms
We may amend or update these Terms from time to time, including to reflect changes in law (such as amendments to the IGA or ACMA enforcement practices), industry standards, or the operation of the Site.
Notification Procedure
- Publication: Updated Terms will be posted on https://uptownpokies-aussie.com with a revised "effective date".
- Direct notice: Where reasonably practicable, we may also:
- Display a notice or banner on the Site; and/or
- Send an email notification to the address associated with your Account, if you have one.
Acceptance of Changes
- Continued use: Your continued access to or use of the Site after the effective date of any changes constitutes your acceptance of the updated Terms.
- If you disagree: If you do not agree with the updated Terms, you must immediately discontinue use of the Site and, if applicable, close your Account.
Termination & Suspension
We reserve the right to suspend or terminate your access to the Site or any Account you may hold with us, in whole or in part, at any time and for any reason permitted by law.
Grounds for Suspension or Termination
- Material breach: Violation of these Terms, including:
- Providing false information or impersonating others;
- Engaging in abusive, fraudulent, or illegal conduct on or through the Site;
- Using the Site to promote or facilitate unlawful gambling (for example, targeting persons in Australia in contravention of the IGA); or
- Infringing intellectual property rights.
- Legal or regulatory reasons: We may suspend or restrict access if required to comply with applicable law, a court order, or a direction from a competent authority (including, where relevant, ACMA), or if we reasonably believe your continued use poses a legal or regulatory risk.
Procedure and Consequences
- Notice: Where reasonably practicable, we will notify you of suspension or termination via email to your registered address or via notice on the Site, explaining the main reason, except where prohibited by law or regulatory instruction.
- Effect on content: Upon termination, your right to access the Site and any associated Account features will cease. We may delete or anonymise any associated data in accordance with our Privacy Policy and legal retention obligations.
- No funds held: Because we do not hold Player funds, suspension or termination of your Site access does not involve any refund of Bets or balances. Any funds you may hold with a Third-Party Operator are unaffected by our decision but may be subject to that operator's own terms.
Governing Law & Jurisdiction
These Terms are intended to provide a lawful framework for the operation of an informational review site accessible from Australia and other jurisdictions. However, the underlying gambling services referred to in the Up Town Pokies content are typically licensed, if at all, under foreign laws (for example, Curaçao licence regimes) and are not licensed in Australia.
Applicable Law
- Operator law: Subject to any mandatory consumer protection laws that apply in your country of residence, these Terms and any dispute arising out of or in connection with them will be governed by the laws of Curaçao, excluding its conflict of laws rules.
- Australian mandatory rules: If you are habitually resident in Australia, nothing in this clause is intended to exclude the operation of any mandatory provisions of Australian law (including the Australian Consumer Law or the IGA) that cannot lawfully be excluded or limited.
Dispute Resolution
- Informal resolution: Before initiating formal proceedings, you agree to first contact us at [email protected] and provide a reasonable opportunity (at least 30 days) for us to respond and attempt to resolve the issue informally.
- Jurisdiction: Subject to any non-excludable rights you may have:
- Any dispute between you and us that cannot be resolved informally shall be submitted to the competent courts of Curaçao; and
- You and we irrevocably submit to the exclusive jurisdiction of those courts in respect of such disputes.
- No involvement in gambling disputes: This dispute resolution mechanism applies only to disputes between you and the Operator of this Site. It does not apply to disputes between you and any Third-Party Operator regarding Bets, Wagers, Bonuses, or game outcomes, which must be addressed to that operator and, where applicable, its own regulatory or alternative dispute resolution bodies.
Contact Information
If you have any questions about these Terms, the Up Town Pokies content, or your use of the Site, you may contact us using the details below.
Customer Support
- Email (support): [email protected]
- Email (general information): [email protected]
Specialist Departments
- Payments-related queries (Site-level only): [email protected]
- Press and media: [email protected]
- Human resources: [email protected]
Legal and Registered Details
- Website: https://uptownpokies-aussie.com
- Legal address (operator jurisdiction): E-Zone Vredenberg, Curacao (listed address for Deckmedia N.V.)
- Mailing address / headquarters: Not specified. Any formal correspondence should initially be directed via email to [email protected].
Regulatory Note for Australian Users: The Site is an informational service and does not itself provide gambling. Many offshore gambling services referenced, including those associated with the Up Town Pokies brand, are not licensed in Australia and may be on the ACMA blacklist. For information on licensed interactive gambling providers and blocked services, you should consult official ACMA resources at https://www.acma.gov.au.